The following are some little gems, I have learned, and am learning about life: Money doesn’t buy character It’s the small daily happenings that make life spectacular Under everyone’s exterior is someone who wants to be appreciated and loved To ignore the facts doesn’t change the facts One of the ways to grow as a person is to surround myself with people who are smarter than I am Everyone you meet deserves to be greeted with a smile You can’t often choose how you feel, but you can choose what you will do about it When you harbor bitterness, happiness will dock elsewhere A smile is an inexpensive way to improve your looks
Expectations we have in our followers: Must be clearly defined Must be measurable for progress (scorecard) Must communicate high expectations -- “we value them” Expectations followers have of their leaders, three questions they have: Do you care about me? Can I trust you? How can you help me? As leaders we carry the weight of mutual expectations.
In coaching and developing people I have learning there are three factors to improving productivity: To the degree that YOU sincerely BELIEVE that they can ACHIEVE greater performance. To the degree that THEY believe YOU believe in them. To the degree there is mutual trust and respect between you and them. “There is no more noble occupation in the world today than to assist another human being- to help someone become what they can become," Alan McGinnis
All leaders must ask themselves this question when they are coaching, mentoring, or developing another person: "Am I investing my time, or simply spending it?" When we invest, we expect a rate of return. There are 4 factors to determine the ROI on time. Influence Factor: Do they have influence over others? Leadership is influence, the function of leadership is to gain more leaders not followers. Does this person have a sphere of influence where their leadership can be transformational? Capacity Factor: Do they have the capacity to grow? Is there enough (raw material) in there already? Is there enough knowledge and skill for them to move their growth needle enough to meet expectations? Attitude Factor: How is their [...]
Be Prepared- like a good news reporter: do your homework. Review any information that is relevant, anticipate responses and follow up questions. Drop Everything- Biggest compliment you can pay another human being is giving your full, undivided attention. Effective listening requires nothing less. We all can mult- task, that’s great- but not when you’re eyeball to eyeball. Maintain Eye Contact- You and I know people reveal much about their feeling and comprehension through their eyes. Always try open expression, relaxed face, make even a tiny smile indicating openness and invites better commination. Have It All- It’s like I know what you’re going to say- so let’s just speed things up and I'll say it for you. Don’t anticipate the end [...]