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I have learned one of the strongest human needs is for others to listen to us. We all need people to listen to what we say, we have a need to be heard, a need to be valued. Sometimes we need to listen more than just the words. People don’t always say with words what they’re really attempting to say. Their actual words and what they’re trying to communicate are not always synonymous. Dr. Albert Mehrabian of UCLH said it years ago in his report called “Communication Effectiveness.” He said that communication effectiveness depends: 7% on the words we say 38% on the tone of voice 55% on the non-verbal Although the study was years ago, seems it is still [...]

By | 2018-08-29T15:34:01+00:00 June 1st, 2015|Empowering, Leadership|0 Comments

Intentionally Listen

Clearly, better listening is a critical skill for all of us looking to connect and build relationships. We all know it is better to understand than be understood. Author and business consultant, Tom Peters, talks about listening is a core competency every relationship must possess in his book The Little Big Things. What most people want is to be understood. Most people want to believe and feel that what they say matters. How true and critical this is for us in our day to day?

By | 2018-08-29T15:32:39+00:00 December 8th, 2014|Coaching|0 Comments