Communicate: Never assume they get it. We as leaders must go where they are. Our world is their world. Ask plenty of questions, practice active listening.
Create: Must be intentional about a growth environment. The environment is growing when people are:
- Atmosphere is affirming
- Comfortable with being out of their comfort zone
- Growth is modeled and expected
- Forward thinking
- Desiring positive change
Collaborate: Add value to one another. Three charateristics of collaboration:
- Like one another
- Work hard for each other
- Trust each other
Celebrate: Celebrate the wins. The common theme is one another.